Getting a Fiber Optic Broadband Service Installation is Easy

There is an example shows a user how easy to get a fiber optic broadband service installation. The note is that this example is collected from Internet by us.

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“Read any industry publication, and the consensus seems to be that “Fibre is the future.” So, when my area was enabled for Fibre Optic Broadband, I jumped at the chance to have the service installed at home.

Here, I outline my experience of ordering a Fibre Optic Broadband service and getting it installed.

Getting a Fibre Optic Broadband service installed is as easy as 1, 2 3!

• Step 1 – Confirm availability
• Step 2 –Place your order for the Fibre Optic Broadband service of your choice
• Step 3 – Complete the installation process

Below is My installation appointment:

10:30 a.m. – Ben, the BT Openreach engineer, arrived, and confirmed the appointment was for a Zen Fibre Optic Broadband connection. He then asked me to show him where the computer and Master Socket were located.

10:35 a.m. – Ben explained the extent of his work, outlining the series of steps he would perform. After his brief explanation of the process, he connected a new Service Specific Face Plate (SSFP) over the existing NTE5 telephone Master Socket.

Ben then connected a VDSL modem via cable (luckily there was a power socket nearby).

10:45 a.m. – Ben finished fitting the Master Socket and the VDSL Modem. He then left the premises to go to the street cabinet (in our case, located at the top of the road) to connect the line.

11:20 a.m. – Ben returned. He ran some checks on the phone line before showing me the upstream and downstream speeds for our new Fibre Optic Broadband service on his handheld device. The readings were 54Mbps downstream and 13Mbps upstream. Result! What an improvement over our previous non Fibre Optic Broadband service.

11:25 a.m. – Ben explained what the lights on the modem meant, and showed me where to plug in the router. He then described the light pattern I should expect to see after the router was plugged in. He also asked me to check the phone line to confirm it was working, which it was. He then explained that his part of the installation process was complete.

11:30 a.m. – Appointment finished.

So, all I needed to do now was install our new router to start experiencing the faster speeds.

I’d purchased one of Zen’s recommended routers, because in the event anything did go wrong or I couldn’t get the router set up correctly, Zen’s Technical Support team would understand exactly what I’d need to do.

11:40 a.m. – I consulted the set up guide that came with the router to figure out what I needed to do next. It was all very straightforward. I plugged the router in, logged into it, and put in the relevant technical details (from the email Zen sent me after my order had been accepted).

11:50 a.m. – The service is now working!

Here is my post-installation experience so far:

I’ve had my Fibre Optic Broadband service for a few months now, and can’t believe the difference it’s made. It truly has transformed my online experience – web searches return results instantly, apps download in seconds, and content streaming is straightforward – no more buffering or pauses like we used to get when using on demand services. My husband and I can even be using the same connection on different devices at the same time without any noticeable effect on performance.”

All above tells us what the fiber optic broadband bring to us. If you also need fiber optic broadband service, why not action now? We are able to supply outdoor and indoor fiber terminal boxes for you and operators. For more info, please browse our website or contact a Sopto representative by calling 86-755-36946668, or by sending an email to info@sopto.com.